Privacy Policy
General and Informed Consent
The website ZIGAROFFICIAL.COM (hereinafter: "the Website") is operated by [Company/Owner Name], Company No./Dealer No. [Number] (hereinafter: "the Company"). The Company respects the privacy of its website users (hereinafter: "the User") and is committed to protecting the personal information entrusted to it, in strict compliance with the Israeli Protection of Privacy Law, 5741-1981 (hereinafter: "the Protection of Privacy Law") and the regulations promulgated thereunder.
This Privacy Policy outlines the types of information collected by the Company, the purposes of collection, and how the data is stored and processed via the Company’s international platform subcontractor (WIX.com).
User Declaration Pursuant to Section 11 of the Protection of Privacy Law: The User hereby declares and acknowledges that they are under no legal obligation to provide the Company with the personal information detailed below, and that the provision thereof is executed entirely of their own free will and with full consent. The User is aware that without providing the mandatory information required during checkout or registration, the Company will be unable to fulfill orders or provide the products and services offered on the Website.
Types of Information Collected
The Company collects two types of information through the operation of the Website:
Personally Identifiable Information (PII): Information actively provided by the User when placing an order, contacting customer service, or joining the customer loyalty club. This includes: full name, shipping address, email address, telephone number, payment instrument details (which are securely stored in an encrypted format strictly by the third-party clearing house and not on the Company's servers), and purchase history.
Non-Personally Identifiable Information (Non-PII): Anonymous, statistical data automatically collected during navigation on the Website. This includes: IP address, browser type, operating system, date and time of visit, and clickstream data.
Hosting Platform and Cross-Border Data Transfer (Wix.com)
The Website is built on and hosted by the cloud and software infrastructure provided by WIX.com (hereinafter: "the Platform"). The Platform provides the Company with the e-commerce framework that enables the sale of products on the Website.
International Data Transfer: Pursuant to the Israeli Privacy Protection Regulations (Transfer of Data to Databases Outside State Borders), 5761-2001, the User acknowledges and agrees that their personal information will be stored and processed via WIX’s secure global server infrastructure, which may be located outside the borders of the State of Israel (including in the United States, Europe, or other global WIX locations). By using the Website and executing a purchase, the User grants their explicit and informed consent to the cross-border transfer and storage of their personal data, subject to WIX’s global data protection standards.
Purposes of Data Collection and Usage
The Company will utilize the collected information strictly for the following purposes:
To operate the Website, process transactions, collect payments, and issue statutory tax invoices.
To deliver purchased products to the designated address via third-party courier services.
To provide customer support, respond to inquiries, and resolve technical issues.
To enhance, upgrade, and customize the User experience and Website content based on accumulated user preferences.
Direct Marketing and Advertisements: Provided that the User has granted explicit and separate consent (Opt-in), the Company shall be entitled to send updates, newsletters, promotional offers, and marketing materials via email, short message service (SMS), or other electronic means, pursuant to Section 30A of the Israeli Communications Law (Telecommunications and Broadcasting), 5742-1982. The User may revoke this consent at any time by clicking the "Unsubscribe" link within the communication or by contacting customer support directly.
Transfer of Information to Third Parties
The Company will not sell, rent, or disclose the User's personal information to third parties, except in the following necessary circumstances to fulfill the purposes of collection:
To third-party courier services and payment processors to complete the transaction, billing, and shipment processing.
To subcontractors and external service providers integrated into the WIX Platform (e.g., authorized third-party applications, email delivery systems, and CRM managers) operating on behalf of the Company under strict contractual confidentiality and data security obligations.
In the event of a legal dispute, claim, or judicial proceeding between the User and the Company.
Pursuant to a court order, subpoena, or a lawful directive from a competent regulatory authority.
In the event that the Company merges its operations or transfers its assets to a third party, provided that the acquiring entity assumes all obligations under this Privacy Policy.
Cookies and Tracking Technologies of the WIX Platform
The Website and the WIX Platform utilize standard tracking technologies, including "Cookies" (both essential system cookies and analytical cookies) and Web Beacons, to maintain ongoing operation, retain items in the shopping cart, verify identity, ensure data security, and compile aggregate statistical data regarding Website usage.
Certain cookies are deployed by third parties (e.g., Google and Meta analytics and advertising suites). Users who do not wish to accept cookies may adjust their internet browser settings to block or delete existing cookies; however, doing so may impair certain functionalities and the overall user experience on the Website.
Data Security and Limitation of Liability
The Company implements, utilizing the robust cloud infrastructure of WIX.com, advanced organizational and technological data security systems and protocols in accordance with the Israeli Privacy Protection Regulations (Information Security), 5777-2017.
Payment Security Compliance: All credit card transactions executed on the Website are processed via encrypted payment systems that comply with the highest international security standards of the credit card industry (PCI-DSS Level 1). The Company is not exposed to and does not store the full credit card numbers of its customers.
Limitation of Liability: Nevertheless, the User acknowledges that no digital or online environment is completely immune to malicious breaches or cyber-attacks. The Company and the WIX Platform do not guarantee that their servers or the Website will be entirely impenetrable, and the Company shall not be held liable for any direct or indirect damage incurred by the User resulting from a cyber incident or malicious breach, unless such event stems directly from the Company's gross negligence.
Right of Inspection, Rectification, and Deletion
Pursuant to Sections 13 and 14 of the Protection of Privacy Law, every User is entitled to inspect the personal data held about them within the Company's databases.
Should the User find that the information held is inaccurate, incomplete, or outdated, or if they wish to be completely removed from the Company's direct marketing database, they may submit a written request via email to: [Company Email Address]. The Company will review the request, execute the appropriate rectification or deletion in accordance with statutory requirements, and respond within the legally mandated timeframes.