Statement of Intent and Commitment
The Company considers it a matter of paramount importance to provide equal, respectful, and accessible services to all customers, including individuals with disabilities. We continuously strive to adapt and optimize the ZIGAROFFICIAL.COM website (hereinafter: "the Website") to make it as accessible and user-friendly as possible, rooted in the foundational belief that every individual has an equal right to live with dignity, comfort, and independence.
Website Accessibility Status (Ongoing Remediation Process)
The Website is built and hosted on the WIX.com cloud and software platform, which integrates native and evolving accessibility support infrastructures.
Legal Clarification: The Company is engaged in an ongoing and continuous process of evaluating, updating, and modifying the Website to align with the requirements of the Israeli Equal Rights for Persons with Disabilities Law, 5758-1998 and the regulations promulgated thereunder, aiming toward the structural implementation of Israeli Standard (SI 5568) at Level AA (which adopts the international WCAG 2.0 guidelines).
Because the Website is highly dynamic and relies on third-party software updates, certain pages, products, embedded widgets (such as integrated checkout applications, store layouts, or image galleries), or source code blocks may occasionally present accessibility barriers or may be in various stages of remediation. We actively monitor the platform to identify and address these gaps consistently.
Declaration of partial compliance with the standard due to third-party content [only add if relevant]
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.
Statutory Pre-Action Notice and Remediation Protocols (Legal Safeguard)
Pursuant to Section 19N1 of the Israeli Equal Rights for Persons with Disabilities Law, users who encounter any barrier, unrendered asset, or feature that does not display in an accessible format are requested to notify us immediately prior to initiating any formal legal claim or proceeding.
Upon receipt of your notice, we will thoroughly review the technical specifics and pledge to act diligently to remedy the designated accessibility barrier within the legally prescribed timeframe of up to 60 days.
Accessibility Contact and Coordinator Information:
Full Name: [Name of Owner/Responsible Party]
Phone: [Phone Number]
Email: [Dedicated Accessibility Email, e.g., accessibility@zigarofficial.com]
Mailing Address: [Physical Business Address]
To enable us to resolve the issue efficiently, please provide:
The specific URL link to the page where the barrier was encountered.
A clear summary of the accessibility defect or technical difficulty experienced.
The web browser and type of assistive technology deployed (where applicable) to assist our technical team in reproducing and fixing the error.
Last Updated: June 2026.
Accessibility arrangements in the organization [only add if relevant]
[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]
Requests, issues and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]